FAQs - Muhdo

FAQs

We currently ship worldwide. Please note, that we currently provide free postage on the return envelope exclusively for customers from within the UK.

For customers outside of the UK, we recommend you use a courier service to return the sample back to the address printed on the return envelope to avoid any lost samples during transit.

You can see a blood test as a snapshot. A blood test tells you the state of your health at that very moment the blood was taken. Using your saliva, we can have the same amount of insight. Furthermore, we do not promote the idea that our customers breach their skin and inflict open wounds to themselves. Compared to that, providing us with a sample of your saliva is much easier and less invasive.

The box should contain:

  • A small plastic tube to hold your saliva sample with your kit ID on printed on its side
  • A plastic funnel, which is meant to be screwed onto the plastic tube to make the sample collection easier
  • A folded instruction card containing all information that you need to know plus your individual Kit ID

Should any of the contents mentioned above be damaged or missing, please contact us immediately.

Your kit ID can be found on the side of the test tube in your box and must either be scanned by the ID scanner in our app or manually entered upon registering through the app before sending your sample off. If you have not registered your kit ID by the time the sample reaches us, we will NOT be able to process the sample and you might have to provide another sample.

If you have any questions, please get in touch with us at info@muhdo.com

There are multiple reasons to do a genetic test, different people will want different things from genetic testing. However, we find the test relates heavily to people who want to take their sport or training to the next level by utilising the information to train smarter, eat smarter and understand their body. However the test has the capacity to attract multiple people depending on how you use the information, anyone interested in bettering their health should get this test done, knowledge is power after all.

Reliability of testing is something that all genetic testing companies should strive for, from a start the actual raw data must be accurate. We have done checks that DNA data coming out of the lab can be replicated in a different lab and that the results match, from all analysis of raw data we find that we have a 99.99% accuracy on average, which is the gold standard. The interpretation of data is where most genetic companies differ, we have an expert team made from the scientists in the lab, professional sports coaches, health professionals and sports nutritionists so that the interpretation is made from rock solid published research, in company research and real world results.

Upon receiving your sample in our laboratory, it usually takes between 3 to 4 weeks until your DNA results are available. We will keep you in the loop and automatically inform you about the receipt of your sample as well as the upload of your results.

Should you have purchased the epigenetic analysis kit, please note that due to the fact that the research and analysis of your epigenetic markers is a far more complicated and time-intensive procedure, it can take longer to provide you with your epigenetic results. We aim to provide you with your biological age etc. approximately 4 – 6 weeks after receiving your DNA results.

One of our main selling points is aftercare, we intend on creating a continuous “always ON” company, we believe that EVERY client should get a phone or Skype consultation after the results so we can help them with the interpretation of the genetics related to their environment and goal. We also go to great lengths to ensure our mobile app is up to date with the very latest science and content available in the marketplace.

If you have purchased a DNA Profiling kit and would like to receive Epigenetic results you will need to purchase an Epigenetic kit and send in a new sample.  For further information on procedure and costs involved, please contact us at info@muhdo.com

We believe several things make Muhdo unique in the marketplace. The first is we mix highly useful content (recipes, workouts, nutritional and recovery advice) with genetic testing. This means once we have your genetic profile all of the content in our vast library is tuned to your unique genetic makeup. So you see recipes, workouts and advice that is specific to your unique body makeup.

Our report is the most advanced, comprehensive and up-to-date in the marketplace. We report on 1,000 biogenetic markers and our proprietary algorithm is based on the very latest scientific understanding. We have different health modes to choose from. Muhdo’s health mobile app has four modes:

Weight Loss – the last diet you’ll ever need.

Muscle Builder – for body shape and power.

Fitness & Endurance – for a fitter faster you.

Health & Wellbeing – for a healthier, happier you.

Choose your mode and as your goals change simply swop modes and your dashboard will recalibrate.

Your results will also include Health Insights reports, such as Sleep. Over the coming weeks we will be adding more insights including Anti-aging and Stress.

Muhdo provides on-going support, advise and inspiration with no hidden costs. Your Muhdo health app is a health partner for life, we will constantly update our science and content for free and our science team are available to answer questions and give advice.

Your profile results will be displayed on our ground breaking new mobile app. Take a look at our App Explainer video here – How to use the mobile app

A DNA test is very easy to do.

All that’s needed is a simple saliva sample taken at home by spitting in to a tube (provided in the kit).

Your whole genetic story will be in these few cells. The sample is analysed in our laboratory and then experts in sports science, nutrition and health, who understand all the current research, interpret the results for you. Our DNA kit comes with a simple to follow instruction card to help you take your sample correctly. You can find out more here: How does it work?

As humans, we each have between 20,000 and 25,000 genes. Most genes are the same in all of us, but there will be differences in less than one percent of them, which is what makes us unique.

The science of genetics is helping us to understand what these small differences mean. We are all comfortable with the idea that our genes define our external characteristics – eye colour, height, hair colour, the size of your nose, etc. A genetic test reveals how genetics have defined your inner workings – how you metabolise food groups, which micronutrients your body efficiently absorbs and which ones it doesn’t, also your capacity for endurance, speed and strength.

We reveal 1,000 biogenetic markers that define your body makeup as it relates to health and fitness. That’s why genetic testing is becoming increasingly popular and useful.

A gene is a basic building block for all living things. Each gene is made up of DNA (deoxyribonucleic acid). Like a recipe in a cookery book, your DNA provides the instructions needed to build and maintain all the different parts of your body. DNA is like a set of chains – some long, some short – made up of four different types of molecules (nucleotides) that, for ease, are labelled A, C, G, and T.

A variation in the position of just one of these nucleotides in a DNA chain could make a difference to how your body works. These variations are called SNPs (single nucleotide polymorphism – pronounced ‘snip’). It is these differences that we look for in genetic testing and research.

Just as genes define your outer characteristics they define your inner body makeup as well. So your capacity for strength, speed, fat loss and endurance are all shaped by your genes!

By discovering and exploiting your own, unique genetic landscape you will be able to optimise training, diet and recovery protocols for optimum performance in sport and exercise.

All our customers’ genetic data is triple locked. First our customers are anonymous to us in the database. Each customer is given a unique ID number, it is only with this code that the customer can unlock the data and have it displayed on their private mobile app. Secondly all customer data is encrypted throughout the data journey. So if anyone were to capture our data it would be both anonymous and encrypted. Thirdly we store customer genetic data on secure AWS servers. Finally, we are compliant with the highly stringent European General Data Protection Regulations (GDPR).

Muhdo reports on 1,000 biogenetic markers related to health and fitness. Including….

Fitness and exercise: improve your overall fitness and training plans with a better understanding of your capacity for power, endurance, flexibility, increased muscle size (muscle hypertrophy), your lactate threshold and oxygen use (VO2 max), your respiration (ATP) recovery rate, injury recovery rate, lean body mass and power to weight ratio.

Diet and nutrition: find a healthy, sustainable diet specifically designed for you though a better understanding of your responses to protein, total fats, unsaturated fats, carbohydrates, calorie restriction and exercise. These tests can also help you understand your daily need for calories, how to manage weight loss and your risks of obesity and yo-yo dieting.

Health and wellbeing: your overall health can be significantly improved when you understand your risks for deficiencies in vitamins A, B6, B9, B12, and D as well as minerals such as magnesium and selenium.

Our tests can also highlight your bone mineral density and how much calcium your body needs, as well as your responses to supplements intended to help with specific issues such as inflammation and collagen formation.

Psychology: find out more about your body’s dopamine response, which can affect behaviour, cognition and motivation.

For a full list of reports take a look at our comparison table.

Contact us

DNA Health

£140.00

Your entry into the world of DNA discovery. Uncover the truth about your body.

100+ DNA Health Insight Reports, plus a DNA aligned workout planner and My Training Area including a huge video library

DNA Transform

£259.00

Go beyond genetics with Epigenetics. Track how your lifestyle affects your genes!

Our complete genetic wellness package, discover and lower your biological age and reverse the effects of cellular ageing

DNA 12

£120.00

Uncover new Health and Wellbeing Insights with a monthly subscription to DNA 12.

Over 40 new health aspects are available – with new aspects released each month for the duration of your subscription.

Face + Brain

£9.99

Discover 12 key skincare factors using the latest AI technology. Improve your skins health and appearance.

Calculate the rate your brain and cognitive health are functioning and perform regular Brain training exercises.

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